Pricing
The only published rate card in resupply and adherence.
Exact rates depend on your list, so they belong in your proposal. The structure never changes, so here it is.
We never charge per order or per refill.
You pay a flat fee for a defined program. That keeps the arrangement clean under the anti-kickback statute and it removes any reason for us to push an order that shouldn't go through.
The structure is public. The rates are in your proposal.
Rates depend on the size of your list and, for DME, on the category's Medicare allowable. Tell us the size and we will price it.
One setup fee, then the program.
A one-time fee covers everything before the first call. After that you pay for the program and nothing else.
Rate card
How each program is priced.
- Setup fee
- Quoted in your proposal
One time. Covers everything before the first call.
DME resupply outreach
- Resupply program calling
- Per enrolled patient per month. The rate scales with the category's Medicare allowable.
- Dormant patient reactivation
- Scoped in your proposal. Never per order.
- New patient onboarding
- Per patient, or a three-call package over the first 90 days.
- Seasonal deductible campaigns
- Fixed-scope campaign.
Pharmacy adherence outreach
- Adherence gap calling
- A dedicated agent on retainer, a per-store fee, or a fixed-scope program, depending on who's buying.
- Med sync and refill reminders
- Recurring program. Scoped in your proposal.
- Specialty persistence and January reset
- Per enrolled patient for persistence. Fixed scope for the January campaign.
Clinical nurse calling
- After-hours nurse triage
- Per call, or a monthly package per provider.
- Post-discharge follow-up
- Per enrolled patient.
- Care management staffing
- Per patient per month, well under what the practice collects.
- Seasonal clinical surge
- Scoped in your proposal.
Outside healthcare
- Dealership customer calling
- Monthly campaign, per store.
- Medicare enrollment season support
- Seasonal. Scoped in your proposal.
- Insurance agency renewal calling
- Monthly block of hours.
- Education re-enrollment
- Calling capacity. Scoped in your proposal.
What we don't do
Work we turn down on principle.
- Fundraising and donor calls
- Anything paid as a percentage of orders, refills, or money raised
- Calls about controlled substances
- Offshore callers
Send your list size and we'll send a price.
A category and a count are all we need.