Services · Clinical nurse calling

Licensed nurses for the calls that need a license.

RNs and LPNs on our bench answer after-hours lines, follow up with patients after discharge, and work care management under your billing. Because Oklahoma belongs to the Nurse Licensure Compact, one multistate license covers 40 states.

Programs
  • After-hours nurse triage
  • Post-discharge follow-up
  • Care management staffing
  • Seasonal clinical surge
Sold to
Physician practices, hospices, home health agencies, and hospitals.

Programs

What each program includes and how it's priced.

After-hours nurse triage

A licensed nurse answers your after-hours line, follows a standardized protocol, and documents every decision.

Included
  • A standardized triage protocol
  • Every decision documented
  • The 24-hour clinical access Medicare requires of hospices
Priced
Per call, or a monthly package per provider.

Post-discharge follow-up

We call patients within days of leaving the hospital to reconcile medications, review warning signs, and confirm the follow-up appointment.

Hospitals buy this to cut readmission penalties.

Included
  • Medications reconciled
  • Warning signs reviewed
  • Follow-up appointment confirmed
  • Equipment checked
Priced
Per enrolled patient.

Care management staffing

Nurses who make the calls for the chronic care, remote monitoring, and wellness programs you bill.

Included
  • Chronic care management calls
  • Remote patient monitoring review
  • Annual wellness visit outreach
  • You bill Medicare. We make the calls.
Priced
Per patient per month, well under what the practice collects.

Seasonal clinical surge

Chart abstraction for quality reporting each spring and workers' compensation case management by phone all year.

Included
  • Chart abstraction for quality reporting, February through May
  • Workers' compensation case management by phone
Priced
Scoped in your proposal.

Included

Included with every program.

  • BAA signed before we see a record
  • Consent to call captured and logged
  • Manual dialing, no autodialer
  • When a patient asks us to stop, we stop and record it
  • No controlled substances
  • US-based callers only

Tell us the size of your panel.

Tell us how many patients you cover and which calls you need taken. We'll reply with a priced program.