Who we work with · DME suppliers
Your patients are due for supplies. We'll make the calls.
Once a patient is on equipment, Medicare will pay for the resupply. Between that patient and the order is a documented refill request and a phone call your staff doesn't have time to make. Setting the patient up, making that call, and placing the order is our whole job.
- Program
- Dormant reactivation
- Patient
- No order in 7 months
- Barrier
- Thought supplies weren't covered
- Resolved
- Deductible met · $0 out of pocket
- Refill request
- Documented
- Order
- Placed · full-face mask
- Annual value
- Up to $1,159
Categories
Six product categories, one program.
We started with CPAP. Catheters, ostomy, glucose monitoring, tube feeding, and wound care run on the same rules, the same script, and the same callers. Only the reimbursement changes and our price scales with it.
- CPAP
- Catheters
- Ostomy
- Glucose monitoring
- Tube feeding
- Wound care
Programs
Four programs for your enrolled list.
Resupply program calling
We work your enrolled list on its resupply schedule, confirm what each patient needs, and place the order.
Priced
Per enrolled patient per month. The rate scales with the category's Medicare allowable.
Dormant patient reactivation
We call the patients who stopped ordering, find out why, and bring the ones we can back onto supplies.
One reactivated full-face-mask patient is worth up to $1,159 a year in allowable billing.
Priced
Scoped in your proposal. Never per order.
New patient onboarding
We set each new patient up in your resupply program, so it starts with clear expectations and consent on file.
For CPAP, Medicare keeps paying for the machine only if the patient shows use in the first 90 days. Those three calls protect the rental and every order after it.
Priced
Per patient, or a three-call package over the first 90 days.
Seasonal deductible campaigns
A fourth-quarter campaign for patients who have met their deductible and may not know their supplies now cost them nothing.
Priced
Fixed-scope campaign.
Pricing
A rate card your compliance officer can read.
We never charge per order or per refill.
You pay a flat fee for a defined program. That keeps the arrangement clean under the anti-kickback statute and it removes any reason for us to push an order that shouldn't go through.
The structure is public. The rates are in your proposal.
Rates depend on the size of your list and, for DME, on the category's Medicare allowable. Tell us the size and we will price it.
One setup fee, then the program.
A one-time fee covers everything before the first call. After that you pay for the program and nothing else.
Send us your patient count.
Tell us which categories you carry and we'll reply with a priced program.