Who we work with · Practices, hospices, and home health
Licensed nurses on the line, whenever your patients need one.
After-hours calls, post-discharge follow-up, care management panels. Every one of them needs a licensed nurse and every practice is short of them. RNs and LPNs on our bench take those calls against a standardized protocol, under your billing.
- Program
- After-hours triage
- Nurse
- RN · multistate license
- Reason
- Fever three days after discharge
- Protocol
- Standardized, followed step by step
- Disposition
- Same-day visit scheduled
- Documented
- Every decision
- Length
- 6m 05s
Who this is for
Four kinds of organization, four reasons to call.
The license is the same. The reason you need it is different.
Hospices.
Medicare requires round-the-clock clinical access. A licensed nurse on your after-hours line is how you meet it without staffing a night shift.
Home health agencies.
The same after-hours line, answered by a licensed nurse against a standardized protocol, with every decision documented.
Hospitals.
A call within days of discharge to reconcile medications, review warning signs, and confirm the follow-up appointment. Bought to cut readmission penalties.
Physician practices.
Nurses who make the calls for chronic care management, remote monitoring review, and annual wellness visits. You bill Medicare. We make the calls.
Programs
Clinical nurse calling, program by program.
After-hours nurse triage
A licensed nurse answers your after-hours line, follows a standardized protocol, and documents every decision.
Priced
Per call, or a monthly package per provider.
Post-discharge follow-up
We call patients within days of leaving the hospital to reconcile medications, review warning signs, and confirm the follow-up appointment.
Hospitals buy this to cut readmission penalties.
Priced
Per enrolled patient.
Care management staffing
Nurses who make the calls for the chronic care, remote monitoring, and wellness programs you bill.
Priced
Per patient per month, well under what the practice collects.
Seasonal clinical surge
Chart abstraction for quality reporting each spring and workers' compensation case management by phone all year.
Priced
Scoped in your proposal.
Compliance
One compact license covers 40 states. Every decision is written down.
Clinical calling has one more requirement than the rest of our work: a licensed nurse on the line.
- Nurse licensureClinical calls are made by licensed RNs and LPNs.
- HIPAA · BAAWe sign the BAA before we see a single record.
- TCPAWe dial by hand and we stop when a patient asks.
- Flat fees · Anti-kickbackWe are paid for the work, never for the order.
Tell us the size of your panel.
Tell us how many patients you cover and which calls you need taken. We'll reply with a priced program.